Privacy Policy
Effective date: 22 June 2026
This Privacy Policy describes how House Full of Paws (housefullofpaws.shop) collects, uses, and protects your information when you visit our website or make a purchase from our store.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit our site or place an order, we may collect information such as:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely — we never store card details directly)
- Order details
- Website usage and browsing data
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and customer experience
- Send marketing emails if you have opted in
- Prevent fraud and protect our business
Email Marketing
If you sign up for our email list, we may send you updates, promotions, new product launches, and brand news from House Full of Paws.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails. We will never send you spam or share your email address with third parties for their own marketing purposes.
Sharing Your Information
We may share necessary information with trusted third-party services that help us operate our business, including:
- Payment processors (such as Shopify Payments or PayPal)
- Shipping and fulfilment carriers
- Print-on-demand fulfilment partners (such as Printify)
- Email marketing platforms
- Website analytics tools (such as Google Analytics)
We do not sell your personal information. Ever.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support our marketing efforts. You may disable cookies through your browser settings, though this may affect some website functionality.
Data Security
We take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. As a UK-based business we comply with UK GDPR requirements.
To make a request or ask any questions about your data, please contact us at:
pauline@housefullofpaws.shop
We will respond to all data requests within 30 days.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.